If you are not satisfied with you purchase, you have one month satisfaction guarantee and you may return your purchase for a full refund minus shipping. Simply pack the undamaged products securely to ensure they aren't damaged in the return shipment and return to us. We do ask that you give us the opportunity to solve any issues with the machine and get it working optimally before you decide to return it. If working with us to resolve issues extends the return period past a month, we will still honor the satisfaction guarantee. Ultimately, we want you to be happy.